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Slide Instantly add Chatbots to your Systems Add conversational User Interfaces to your systems quickly. Allow more ways for your Suppliers, Customers and Employees interact with your backend systems without having to explicitly log into them. Slide Delight your Customers, Suppliers and Employees Adding a conversational channel for your stakeholders to interact with your systems dramatically improves collaboration and decreases process exceptions Slide Add Chatbots as Virtual Colleagues
to your team By adding Chatbots, you can have the bots answer majority of common queries freeing your team to focus on more value-added tasks

No upgrades to SAP

Pre-build integration with SAP to provide access to data tied in SAP transactions and master data to the bots.

Human Hand off

For complex conversations, the bots can hand over to a human agent who can be watching the conversation queues.

Trainable

The bots can be given various skills based on the requirements just like training a new employee who joins a team.
AI-powered chatbots for any team
  • Most user interactions with systems are around common repetitive inquiries. Many of them can be automated, making it easy to scale your support for suppliers — without having to hire an army of agents. BotPlatform is a complete solution to build, manage and optimize chatbots for your AP Team processes.
Trainable, digital assistants
  • Give the bots similar skills that you give to your team members
  • Continuous monitoring and refinement based on user feedback
  • Sentiment alerts for human intervention
  • Real-time analytics to help manage conversations

No new hardware required

Botplatform is a subscription service. No servers need to be installed.

Instant Virtual colleagues

Add capacity to any team without hiring new employees.

Any version of SAP ERP

Consider SUPER-CHARGING your shared services team.

No upgrades to SAP

Botplatform does require you to upgrade your SAP system or add other SAP Netweaver components.

Alexa / Siri for the Enterprise

Adding various skills to the bots so that they can automatically engage the users.

Instant Shared Services Team setup

Easily add a shared service center (SSC) team setup by adding bots to the team.

1. What kinds of Chatbots are there:

There are 3 types:

1. Knowledge Bots which can answer common general questions

2. Query Bots which can give information based on various data objects

3. Transactional Bots which allow users to do actions on workflows and tasks

2. What channels are supported?

We support a number of channels including Skype, SMS, Microsoft Teams, Skype for Business, Facebook messenger and Slack.

3. Do we need to open our firewall to allow bots to work?

No, all communication is asynchronous and not need to punch holes in your firewall.

4. Where is my data stored?

Botplatform runs on Microsoft Azure Cloud. All data is encrypted at rest and in transit.