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Post-award
Supplier Performance
Tracks delivery against the contract.
Problems are remembered rather than recorded, and by renewal nobody can show what actually happened.
Delivery, quality and responsiveness tracked against what the contract required, with the document behind each observation.
How it works
Tracks delivery, quality and responsiveness against what the contract required, and surfaces the evidence behind each observation.
A performance problem you cannot evidence is a conversation you cannot have, and a renewal you cannot refuse.
It starts from the contract
What was promised, in what time, to what standard. The baseline is the executed contract, not an expectation.
It matches the record against it
Reports received, invoices, acceptances and correspondence, set against what each one was supposed to be.
It shows the evidence for each observation
Every observation points at the document behind it, so nothing rests on an impression.
It never rates the vendor
It reports what happened against what was required. A performance rating is a decision with consequences, and a person makes it.
The baseline
Matched to obligations
deliverables tracked
Against dates the contract sets.
Evidence behind each
Where it stops
Ask it anything
Every answer quotes its page.
Answers come only from the documents on the run, and each one carries the citation you would have gone looking for.
Mostly. Eleven of twelve deliverables were accepted on time. Two monthly reports were late, in March by eleven days and in August by four, and the insurance certificate lapsed for fourteen days in June.
What it will not do
Descriptive only, against what the contract required, with the evidence behind every observation. Ratings, renewals and remedies are agency decisions.
Post-award
The rest of this stage
Each agent is scoped to one task, and they work on the same record.
Run it on a document you already have.
Tell us how your office works today and we will show you this agent on your own file.