FAQ

Frequently Asked Questions

Everything you need to know before we start working together.

SmartDocs is a B2B govtech company that builds an AI-powered spend management platform for public sector procurement, deeply integrated with your ERP. Our solutions help organizations streamline sourcing, procurement, accounts payable, supplier management, document management, and financial planning from a single connected platform.

The SmartDocs platform spans the full spend management process. It includes Smart Sourcing, Smart Procurement, Smart Payables for accounts payable automation, a Supplier Portal for supplier collaboration, Smart Document for AI-powered document management, and Smart Planning for financial planning—all built to work together on one platform.

SmartDocs is built with deep ERP integration in mind, so the platform connects with your existing SAP, Oracle, Microsoft Dynamics, or other ERP environment rather than requiring you to replace it. This lets procurement, payables, and document processes stay aligned with the ERP data and workflows your teams already rely on.

Smart Document is SmartDocs' AI-powered document management solution. It uses generative AI, including our SmartGPT capabilities, to bring practical AI to how teams capture, organize, and work with documents as part of the broader spend management process.

Security is a core consideration throughout the SmartDocs platform. We follow enterprise-grade security practices designed for the needs of enterprise and government customers. For specific compliance or security requirements, our team can walk you through how the platform is designed to support them.

SmartDocs is available as a cloud-based, enterprise deployment designed to fit into your existing ERP and IT environment. Our team can walk you through the deployment approach that best fits your organization's infrastructure and requirements.

Smart Payables is SmartDocs' accounts payable automation solution. It's designed to help finance teams process invoices and payables more efficiently as part of the broader spend management platform.

The Supplier Portal gives your suppliers a dedicated place to collaborate with your organization—supporting communication and transactions throughout the spend management process alongside Smart Sourcing, Smart Procurement, and Smart Payables.

SmartDocs serves public sector organizations across State & Local Government and Tolling. Each sector works with our spend management platform to manage sourcing, procurement, payables, supplier relationships, documents, and planning within its own operational and regulatory context.

Our mission is simple: we collaborate to optimize spend management for public sector procurement. That means working closely with our customers to help them streamline sourcing, procurement, payables, supplier management, documents, and planning through one connected platform.

Our work is guided by a set of core values: Customers First, Act With Integrity, Make a Difference Every Day, Think Big, Do the Right Thing, and Stronger United. These values shape how our team partners with customers on the spend management platform.

You can reach our team at hello@smartdocs.ai or call +1-877-517-6278. We're happy to answer questions about the spend management platform and help you find the right next step for your organization.

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